About Lifeline
Scroll down to learn about the life changing impact your fundraising can make,helping more people access our
crisis support services during their toughest moments.
Lifeline's work
Lifeline exists to ensure that no one must face their toughest moments alone. For over 60 years, Lifeline have been connecting Australians in need through crisis support and suicide prevention services.
Every 24 seconds, a person in Australia reaches out to Lifeline for help.
Their services have never been needed more. Through phone, text and online chat Lifeline is available 24 hours a day to listen, without judgement, to any person in Australia who is feeling overwhelmed, experiencing crisis or longs to be heard.
Lifeline provides opportunities for connection through digital and face-to-face suicide prevention crisis support services through a network of 41 centres, 10,000 volunteers including 4,500 Crisis Supporters and 1,000 employees.
Lifeline provides opportunities for connection through digital and face-to-face suicide prevention crisis support services through a network of 41 centres, 10,000 volunteers including 4,500 Crisis Supporters and 1,000 employees.
It takes $39 to help connect someone in crisis with trained volunteers to provide support to people in moments of crisis.
“I'd like to thank everyone I contacted at Lifeline for the last two weeks. You guys have been holding my hand while I go through depression. I went through a lot of down times, thoughts about dying and worrying and I'm finally coming to a place where I have some hope to get through. I'm feeling more energy and optimism and I thank you heartily. You all do a wonderful job.”
- Anonymous Help Seeker 2026
Impact in FY25-26
1,090,820 calls answered
Someone reaches out every 24 seconds
87,690 text chats answered
142,871 online chats answered
Busiest day = 35,000 calls answered
